Services: Overview

Nortel Global Services for unified communications has decades of network transformation experience, working collaboratively with enterprises to integrate and deploy unified communications solutions across multi-vendor and multi-platform environments. A proven integrator, Nortel Global Services transforms voice, data and custom application components into a converged network, enabling unified communications capabilities that help customers achieve strategic and operational results.

A Strategic Approach to Deliver Services

Nortel Global Services certified professionals take a lifecycle approach to align technologies to business strategies based on customer business goals.

  1. Architecture: Strategy and Consulting Services help create transformation roadmaps, aligning with your business objectives.
  2. Assessment: Integration and Deployment Services ensure network readiness, integration acceptance, and enable process, applications and Microsoft unified communications technologies to be merged seamlessly.
  3. Customization: Customized Application Services create unique applications to leverage existing social computing and internet sites to bridge information from multiple disparate sources.
  4. Support: Manage and Evolve Services ensure seamless management of Microsoft unified communications technologies from the desktop through the network.